Job Details

JOB TITLE Receptionist/Reservations

RESPONSIBILITIES / MAIN DUTIES • MAIN DUTIES: • Ensure that the main reception area switchboard is covered at all times, answer all calls in a professional manner, within a target objective of 3 rings. • Manage a message service for any calls that are unanswered and monitor these messages have been received • Receive all visitors in a friendly and courteous manner. • Booking Reservations for meetings and meeting rooms • Maintaining public folders – including managing and co-ordinating the meeting room diary, and monitoring that the internal phone list is up to date. • Co-ordinating couriers and ensuring outgoing post is dispatched daily. • Managing deliveries to the company and monitoring that they have been collected up by the right recipient • Responsible for the smooth running of the front office environment • Ad hoc duties as required

KNOWLEDGE / EXPERIENCE REQUIRED Basic qualifications in English and Maths desirable.

Previous experience in Receptionist/ Telephonist role required.

A working knowledge of Microsoft Office (MS Outlook, Word and Excel)

PERSON SPECIFICATION Must be of a smart and professional appearance Able to communicate clearly and effectively, both verbally and in writing Needs to have a friendly and outgoing personality Good telephone manner, well spoken Able to cope with ambiguity Able to work under pressure Able to handle several tasks at once Able to build and maintain relationships with colleagues within the Company

LANGUAGE(S) English – good written and spoken